Noticed a photo that isn’t right of your business on Google?

Ah yes. That moment of horror when some old unflattering image has somehow managed to link itself to your listing on Google My Business or Google Maps..and it’s potentially damaging your business. You try to see how to get rid of it, but you’re going round in circles on Google maps. Your coffee has gone cold. You’re muttering, have 10 thousand tabs open in your browser at once, and are considering weeping. Again. You have entered the twilight zone of the Google maps image that won’t die. Fret not, here’s how to fix it, and show your business in its best light by adding the photos you’d prefer to your listing!

How to add or delete a photo from Google My Business

First: You’ll need to have setup a Google My Business account, and verified your business. (Don’t know how to do this - we can help!)

How to ADD a Photo

  1. Sign in to Google My Business. If you have two or more locations, click Manage location for the location you’d like to manage.
  2. Click Photos at the top of the page.
  3. Choose the type of photo that you’d like to add.
  4. Upload the photo from your computer or choose one you’ve already uploaded.
  1. Open the Google My Business app.
  2. Touch the menu icon  > Photos.
  3. Choose the type of photo that you’d like to add.
  4. Choose a photo from your camera roll, or take a new photo.

 

How to DELETE a Photo

Desktop

  1. Sign in to Google My Business and choose the page you’d like to manage.
  2. Click Photos at the top of the page.
  3. Choose the photo you want to delete in full screen view.
  4. In the upper-right corner of the photo you’d like to delete, click the trash can icon Delete.

Mobile

  1. Open the Google My Business app.
  2. Touch the menu icon  > Business Photos.
  3. Touch the photo you’d like to remove.
  4. In top right corner, tap the menu icon  > Delete.

Any new profile photo you upload will also be saved in your page’s public “Profile photos” album. cover photos, logos, and business-specific photos can be found in your “Identity photos” album.

Prevent web images appearing in Google Maps

Sometimes, photos that were made available on the web might be automatically included in Google Maps, whether you want them to or not. Perhaps it’s from an old site, or an old page on a site that you’d forgotten about, perhaps it broke out of your web server and wandered up to the web itself in the middle of the night, knocked on the big Google Maps Unflattering Images Department door and said ‘let me in, let me in, I’ve a business owner to embarrass and quick..’ and the Google Gods obliged (they’re nice that way). Either way, if an image on your Google Maps listing has you screaming..

To prevent unwanted images from showing up in Google Maps, Local etc, try these..

Still no joy? Report a photo appearing on Google (Search, Maps etc)

If there’s still a photo showing up on Google Map or in Search results that should be removed and banished forever to the big Google bin in the sky, and you’ve tried the above, report a problem and let them know. Ask nicely. No screaming.


Meerkat Solutions offer Google My Business services as part of our suite of Web Design and Web Development services to Small and Medium Businesses across Ireland. Contact Us today if you need reliable support with your small business online services.

 

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